As you know, I've used TOAD (Total OBD & ECU Auto Diagnostics) software for over 560 cars so far in our Mechanic shop in New York.
And the ability to print out reports of faults in a professional format, has increased our perceived value in customers eyes.
Amongst that, we recommend TOAD to most of our customer so they can independently check for car fault codes (Check Engine Light) - without replying on us.
Yes, this does take some of our profits away, however, it's not all about the money. But caring for others, as if they were your own family.
Knowing that, here some customer feedback's we got from them using TOAD - after our recommendation:
I'll post both negative and positive:
